FREQUENTLY ASKED QUESTIONS

Can WebinOne integrate with third party services?

Yes, we allow API integrations. Currently API integrations are only available for WebinOne Services team and will become available for WebinOne users soon. If you require custom developed API integration please contact TeamOne.

Does WebinOne support Liquid?

Yes. We've implemented the fastest liquid library available on .Net. You can find more info on using Liquid in WebinOne in our documentation: Liquid Objects & Usage

How custom domain names are handled?

You add a primary domain name as part of the site activation process. You can also assign additional domain names to your website after activation is complete.

How email accounts are migrated/handled?

If you have existing email hosted via OpenSRS you can seemlessly transfer them under WebinOne account (no charge).

How is the Email Marketing handled?

We're using MailChimp with its extensive API capabilities. MailChimp is probably the most popular email marketing service with a powerful API that allowed us to repeat the BC's email marketing functionalities. MailChimp's free plan offers more features than BC ever did. Learn more about MailChimp: mailchimp.com

Is WebinOne Open Source?

No it is not. WebinOne is a SaaS content management system hosted with Amazon Web Services on 6 data centers: USA (Oregon), USA (Virginia), UK (London), Australia (Sydney), EU (Germany) and Canada.

What about SSL?

SSL certificate is included into hosting on every plan. Every live site gets a free certificate (as part of the activation process) for each domain name assigned to the site. All SSL certificates on every WebinOne site are renewed every 3 months by WebinOne's administration team.

What's the difference between Basic Custom Modules and Advanced Custom Modules?

Advanced custom modules allow 3 extra features:
a) Creating foreign items from other existing Custom Modules (couldn't do with WebApps)
b) Ability to create multiple detail layouts for a single custom module (couldn't do with WebApps)
c) Ability to create user submitted items (with notifications).

What technologies are used to build WebinOne?
Here are some technical insights on WebinOne from our developers:
  • .NET 5
  • ASP .Net WEB API
  • Decentralized database for website instance (PostgreSQL Server)
  • The admin interface is custom-built with Angular 6 + Angular Material and works with the backend through RESTful API
  • Fastest Liquid library available on .Net is implemented for Liquid engine
  • JSON query language is used to perform major module_data functionality
When will *[the feature you need]* be released?

From day one we developer WebinOne's features and functionality together with our resellers. That's why we created a WebinOne Public Backlog where Partners and Agencies are able to suggest any missing features or improvements to the CMS.

Where WebinOne sites are hosted?

All of WebinOne's websites are physically hosted on servers of Amazon Web Services - a leading secure cloud services platform. You have a choice of 6 data centers for every website you create in WebinOne: USA (Oregon), USA (Virginia), UK (London), Australia (Sydney), EU (Frankfurt) and Canada.

Can I host sites on my own server?

No, WebinOne is a closed system. All sites are supported and maintained by WebinOne team on AWS servers.

Do you have Australian (AUS) and European (EUR) prices?

WebinOne is owned and managed by a USA-based company and is charged by AWS in USD. Therefore all prices are fixed in US dollars no matter of the Data Center you use.

What support will I get?

We offer 24/7 admin support for all six data centers. Resellers support is available 12/5 through through WebinOne Portal (integrated ticketing system).
As a Partner or Agency level user you also get help from WebinOne Team directly in Slack.
WebinOne Forum has proven to be one of the best places to get help with WebinOne. It's free and you mostly get answers from fellow WebinOne users.

Can I create sites if I am not a Reseller?

Yes, with a new reseller program anyone is able to register and start creating sites in WebinOne.

How do I start using WebinOne?

You can sign up at Registration page and get instant access to WebinOne Portal.

What are the benefits of being a Reseller?

You can learn about all the benefits on our Reseller Program page.